Security

Last updated: January 2025

1. Security Commitment

SmartAutoReach takes the security of your data seriously. We implement comprehensive security measures to protect your information from unauthorized access, alteration, disclosure, or destruction.

2. Encryption

We use industry-standard encryption protocols:

  • In Transit: All data transmitted between your device and our servers is encrypted using TLS 1.2 or higher
  • At Rest: Sensitive data stored on our servers is encrypted using AES-256 encryption
  • Database Encryption: All databases are encrypted and access is restricted

3. Authentication & Access Control

We implement strong authentication and access control measures:

  • Multi-factor authentication (MFA) available for all accounts
  • Role-based access control (RBAC) for employee access
  • Regular access reviews and audits
  • Principle of least privilege for all system access

4. Infrastructure Security

Our infrastructure is protected by:

  • Firewalls and intrusion detection systems
  • DDoS protection and mitigation
  • Regular security patches and updates
  • Redundant systems and backup procedures
  • 99.9% uptime SLA with automatic failover

5. Compliance Certifications

SmartAutoReach maintains the following security certifications:

  • SOC 2 Type II Certified
  • GDPR Compliant
  • ISO 27001 Certified
  • CCPA Compliant

6. Vulnerability Management

We maintain a comprehensive vulnerability management program:

  • Regular security assessments and penetration testing
  • Vulnerability scanning and remediation
  • Bug bounty program for responsible disclosure
  • Security incident response plan

7. Employee Security

Our employees undergo:

  • Background checks and security clearance
  • Regular security awareness training
  • Confidentiality and non-disclosure agreements
  • Access control and monitoring

8. Data Backup & Recovery

We maintain regular backups of all critical data with redundancy across multiple geographic locations. Our disaster recovery plan ensures business continuity and data recovery in case of emergencies.

9. Security Incident Response

In the event of a security incident, we have a documented incident response plan that includes immediate containment, investigation, notification, and remediation procedures.

10. Report a Security Issue

If you discover a security vulnerability, please report it responsibly to: security@smartautoreach.com